The Value of Impact-Based Decision Support Services: Case Studies with Winter Storms
Lazo, Jeffrey K. ; Hosterman, Heather R. ; Sprague-Hilderbrand, Jennifer M. ; Adkins, Jeffery E.
Impact-Based Decision Support Services and the Socioeconomic Impacts of Winter Storms
As part of its strategic plan for Building a Weather-Ready Nation, the U.S. National Weather Service (NWS) has increased their efforts to provide decision support services connecting forecasts and warnings to decision-making for core partners responsible for public safety. In 2011, the NWS formalized their approach to provide impact-based decision support services (IDSS) to help core partners better understand and utilize NWS forecasts and warnings in the face of upcoming extreme events. IDSS encourages weather forecasters to better consider societal impacts from weather events. This shift in emphasis toward impacts ensures NWS information and services are more relevant to decision-makers, which will allow those decision-makers to use NWS information and services to take proactive mitigating actions to protect life and property. This study posits that formal IDSS provides core partners with better information and supports decisions that reduce socioeconomic impacts during extreme winter storms. We compare two storms in the New York City area with similar characteristics but differing in their implementation of IDSS: the December 2010 storm occurred before the implementation of formal IDSS, whereas the January 2016 storm occurred after the implementation of formal IDSS. The comparison of the storm events indicates that IDSS and mitigating actions reduce flight cancellations, improve recovery time in the ground transportation sector, and reduce the duration and number of customers affected by power outages. We recommend that future studies of the value of IDSS consider using case studies for a range of weather events as well as other methodological approaches to assessing benefits.</p>
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